Frequently Asked Questions
Read below to find out the most frequently asked questions that we receive from customers. If you do not see a question answered here, feel free to e-mail us at email@example.com
How do I order a test and what do I do?
You can order the horse breed/ancestry DNA test by clicking here. After purchasing the test, you will mail us the DNA Submission Sheet (click to open) with your horse's hair sample in a regular envelope and stamp. We will notify you by email when we recieve your horse's hair sample in the mail. We will test your horse's hair sample and after the tests are finished we will email you your horse's results. The reports are beautifully done and are a great keepsake. The breed certificate that is emailed to you can be shared on social media or printed out and displayed.
What is your mailing address?
All samples are to be mailed to:DNA My Horse
Unit 109880 PO Box 7169 Poole BH15 9EL
How are the results sent to me?
As an environmentally friendly company, all results are strictly emailed in an effort to save paper. You can choose to print the results yourself or if you don't have a computer there are plenty of printing companies out there who can professional print for you.
Do I have to send you my horse's picture?
No, a picture of your horse is NOT a requirement. Your horse's picture can be used for the DNA report cover and the breed certificate if you send one in to us. The picture is a lovely finishing touch for keepsake and display purposes, especially if the DNA test is given a gift.
I forgot to upload a picture at checkout, how can I send you my horse's picture?
Just email your horse's picture over to us at firstname.lastname@example.org
What is included with my horse's results?
Every horse will receive their own personalized report. If you sent us your horse's picture, the picture will be included on the report cover and on the special breed composition certificate. The breed composition certificate can be printed out for display or shared on your social media.
The report also includes what breed(s) is in your horse's genetic makeup as well as an explanation of the results. Depending on your horse's breed composition, your report will include info about your horse's breed(s). This information includes diseases and health problems that are prominent for that breed as well as tons of other information including the breed's proper nutrition, uses, origin, temperament, conformation, etc.
The report will contain any results found in our database of your horse's parentage search.
How do you determine a horse's breed/ancestry?
We use our own proprietary bio-algorithm that we developed to determine your horse's breed composition.
I don't see your company registered with HMAC or Companies House, etc.
That is correct. As a US based company that does not have a location in the UK we do not have to be registered with the UK. Our mailing address is used soley for mailing purposes as all testing is performed at our headquarters in the US.
As we follow the proper government guidelines, we are working on establishing a permanent location in the UK for a stronger presence.
Can you tell me specifically what kind of cob I have?
Yes! Our results will name specific breeds and not just generalizations such as just "cob".
Will you be able to find my horse's parentage?
We do not know what we will find until a horse is tested and we can conduct a parentage search in our database. In cases of finding only one parent (sire or dam), the result is "unconfirmed" until the other parent's DNA can be found to confirm the match. If no matches are found at the time of testing, we do keep all DNA on file so if any future matches are found, the tested horse's owner will be contacted with whatever means we have on file for owner such as phone number, email address, and/or mailing address.
What are the limitations of your test?
The DNA My Horse Breed/Ancestry Test is designed for the sole purpose of identifying breeds found in the genetic composition of horses. This test identifies DNA that matches the validated breeds that make up the database.
Your analysis will be compiled based on the results obtained from your horse's DNA sample submission and will be processed with a reasonable amount of certainty. It is possible that there have been some random changes within your horse’s DNA which may affect the results. The testing procedures and database are designed to recognise that this may happen and minimise any effect. It is understood that no analytical test is 100% accurate. DNA My Horse is not responsible for any inferences made about any individual horsed based upon the provided information.
The test is based upon a database of recognised breeds. If your horse contains other breeds, not in the database, it may give rise to the identification of breeds earlier in your horse’s history and may therefore provide a seemingly unlikely result for your horse. It is important to understand that each horse is uniquely individual. Two horses with the same breeds detected in their DNA may exhibit drastically different physical traits. In terms of behaviour and personality, while certain traits may generally be associated with specific breeds, behavior will also be influenced by environment, training and handling.
The behaviour, health and personality summary is for informational purposes only, and is based on information publicly available on purebred horses. This information is not intended to predict disease or behaviour, but is intended solely as a guide to traits often found in the breeds identified in your horse. These traits may or may not be found in your individual horse.